Billing Partner

Sustainable Profitable Growth

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Anyone with a mobile phone can make online payments

Direct carrier billing (“DCB”) is an online payment method. It allows users to make purchases by charging payments to their mobile phone bill. This payment method is available to all smartphone and feature phone owners. The only thing needed to confirm payments is a device with a SIM card.

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Works on computers, phones, tablets and Smart TV-s

Consumers can use carrier billing to buy content on any digital platform. For example, you can buy a music streaming subscription on a tablet device by confirming the payment on your phone. Fortumo's direct carrier billing products work on any computer, tablet, smartphone, feature phone and smart TV.

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Simplest checkout experience for online environments

Direct carrier billing is different from other mobile payment methods (mobile wallets, NFC solutions) because it does not rely on banking infrastructure. While the other payment methods are convenient for point-of-sale purchases, direct carrier billing provides the best purchasing experience in online environments.

Enhancing opportunities

i2Offer focus on adding value is at the centre of our business alliances with billing providers. White-label consumer products and marketing solutions bring you new sources of revenue growth.

By placing the user first sustainable revenues follows. We align our billing partner’s commercial needs and customer demand while consolidating a fruitful partnership.

Our shared customer relationship is an asset that we value and nurture, currently trusted by 20 billing providers worldwide.

  • “Glocal” and differentiated product portfolio
  • Retention and churn reduction programmes
  • In-house customer support
  • Regulation compliance, understanding and monitoring
  • Data driven customer engagement
  • Maximising promotional reach
  • LTV growth strategies
  • Leading in-house technical infrastructure

Where is direct carrier billing used?

i2Offer provides direct carrier billing to a wide variety of merchants. This includes app stores (Google Play), digital media providers (Spotify, Sony, HOOQ), gaming companies (EA Mobile, Gameloft, Kinguin) and social networks (Facebook, Badoo). Click here to see a full overview of segments where i2Offer provides direct carrier billing. To date, more than 170,000 merchants have signed up to use i2Offer for collecting payments for digital content, games and physical services.

Why its popular?

  • There are 5 times more mobile phones than credit cards.
  • Simple checkout flows mean up to 10x better conversion rates.
  • Carrier billing is secure: no personal data gets transmitted.

Direct carrier billing provides a bigger payment coverage than traditional payment methods like credit cards. In countries like India, only 2% of all people have a credit card. Globally, there is only 1 credit card owner per 5 mobile phone owners. Even in mature markets with high ownership of bank cards, consumers prefer to pay with direct carrier billing due to its simplicity and security.

  • Better conversion rates

    Direct carrier billing requires the user only to enter their phone number to make a payment. In contrast, card-based payments require the user to share their name, card number, home address etc. Due to a shorter checkout flow, merchants using both payment methods report up to 10x better conversion rates with carrier billing than with credit cards.

  • Smooth customer experience

    Carrier billing is convenient. There is no need to sign up for any additional accounts or fill out any forms. Payments are completed in a manner of seconds and provide the best checkout experience on mobile devices, where filling out forms is tiresome. For a global overview of user spending behaviour, check out our interactive map.

  • Consumer identity is protected

    Making payments with carrier billing is secure. No personal data is transmitted during the payment process so there is no need to worry about identity theft. Direct carrier billing always requires the user to confirm the payment on a physical device. This makes card-not-present type fraud impossible. You can read more about fraud prevention with carrier billing from our blog post.

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